
Data Insights Specialist
2 days ago
Job Title: Data Insights Specialist
Job Description:
We are seeking a skilled professional to manage and optimize our direct mail marketing performance for credit bureau partnerships.
In this role, you will own the end-to-end targeting and campaign selection process. Your primary goal is to drive response rates, conversion rates, loan volume, and profitability by combining data analysis with strategic business decision-making.
Main Responsibilities:
- Campaign Targeting & Selection: Extract and prepare data using SQL to identify target customers for direct mail campaigns.
- Evaluate historical performance metrics such as response rate, approval rate, conversion rate, loan size, and payment performance.
- Select optimal campaigns based on a combination of quantitative data and qualitative business context.
Key Performance Indicators (KPIs):
- Response rates
- Conversion rates
- Loan volume
- Profitability
Required Skills & Qualifications:
Mandatory:
- Experience: Minimum 3 years in a consumer lending financial services company managing portfolio performance and making business-driven credit policy decisions.
- Business Acumen: Proven track record of interpreting data within a business context to make high-impact decisions.
- Technical Skills:
- SQL – Proficiency in writing complex queries to extract and manipulate large datasets.
- Excel – Advanced skills, including pivot tables, calculated fields, and data visualization.
- Python – Ability to run underwriting (UW) and response rate models to score customer populations for direct mail targeting.
- Analytical Skills: Ability to identify performance drivers, isolate anomalies, and develop actionable recommendations.
- Communication: Strong verbal and written English skills for presenting findings to non-technical stakeholders.
Preferred/Plus Factors:
- Experience with direct mail marketing in a financial services context.
- Familiarity with credit bureau data and segmentation strategies.
- Understanding of consumer credit products, including installment loans and lines of credit.
We Offer:
A dynamic work environment with opportunities for growth and development.
A competitive compensation package.
Ongoing training and support to enhance your skills and expertise.
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