Digital CRM Manager

2 days ago

Kanpur, Uttar Pradesh, India beBeeCRM Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: Digital CRM Manager

We are seeking an experienced and skilled Digital CRM Manager to lead our company's CRM strategy. This role will be responsible for managing, optimizing, and innovating our CRM system to drive business growth.

As a Digital CRM Manager, you will play a key role in developing and executing a comprehensive CRM plan that aligns with the company's overall objectives. Your primary focus will be on creating a seamless customer experience across all touchpoints, from initial contact to post-sale support.

Key Responsibilities:

* Develop and implement a CRM strategy that meets business objectives

* Manage and optimize the CRM system, ensuring data accuracy and integrity

* Analyze customer behavior and preferences to inform marketing campaigns and sales strategies

* Collaborate with cross-functional teams to ensure consistency in customer interactions and experiences

* Identify areas for process improvement and implement changes as needed

Required Skills and Qualifications:

* Bachelor's degree in Marketing, Business Administration, or related field

* 2-5 years of experience in CRM management, sales support, or export lead generation

* Proven track record of success in driving business growth through CRM strategy and implementation

* Excellent analytical, communication, and project management skills

Benefits:

* Competitive salary and benefits package

* Opportunities for professional growth and development

* Collaborative and dynamic work environment

Others:

* We offer a unique opportunity to join a growing company with a strong commitment to innovation and customer satisfaction

* Our team is passionate about delivering exceptional results and making a lasting impact

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