Senior Pet Care Retail Strategist

1 day ago

Ahmedabad, Gujarat, India beBeeRetailLeader Full time ₹ 18,00,000 - ₹ 25,00,000

Job Title:

Retail Leadership Position

Role Overview

This leadership role is responsible for leading retail operations, driving customer engagement, and scaling the brand's presence in India and beyond.

Key Responsibilities:

  • Retail Growth & Strategy:
    • Design and execute a retail expansion roadmap, including store rollouts, performance improvement, and new market penetration.
    • Own P&L accountability for the retail business, driving revenue growth, profitability, and customer loyalty.
  • Customer Experience & Brand Engagement:
    • Champion a differentiated in-store experience built around pet care education, product discovery, and customer delight.
    • Partner with marketing to launch store activations, loyalty programs, and community-building initiatives.
    • Ensure seamless integration of offline and online journeys for an omnichannel brand experience.
  • Operational Excellence:
    • Oversee all aspects of store operations, merchandising, and inventory management.
    • Establish and monitor KPIs such as footfall, sales conversion, basket size, and NPS; implement interventions for continuous improvement.
    • Drive compliance with brand SOPs, visual merchandising standards, and customer service protocols.
  • Leadership & People Development:
    • Lead, mentor, and inspire regional managers and store teams to deliver exceptional results.
    • Build a high-performance, customer-centric culture rooted in accountability and care.
    • Invest in training programs that enhance product knowledge, service orientation, and operational capabilities.
  • Market Insights & Competitiveness:
    • Track market trends, consumer preferences, and competitor activities to shape localized retail strategies.
    • Innovate with product mix, visual merchandising, and promotions to strengthen brand leadership.

Candidate Profile:

  • Education: Graduate/Postgraduate in Business, Retail Management, or related field.
  • Experience: 12 to 15 years of retail leadership, with 3 to 5 years in a regional/Head of Retail role.
  • Domain Exposure: Premium retail, lifestyle, consumer goods, or specialty categories (pet care exposure will be a strong plus).

Core Competencies:

  • Strong P&L management and analytical decision-making.
  • Proven track record of scaling retail footprints and improving store KPIs.
  • Ability to design and deliver differentiated customer experiences.
  • Inspirational leadership, with a focus on team capability building.
  • Strong collaboration skills across marketing, supply chain, and merchandising.
  • Pet care or related field experience will be an added advantage.

Why This Role?

  • Shape the retail strategy of a category-defining pet care brand.
  • Drive customer journeys that blend lifestyle, community, and care.
  • Work in an entrepreneurial, growth-driven environment with high ownership.

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