Enthusiastic Student Recruitment Specialist

2 days ago


Mohali, Punjab, India CHANDIGARH UNIVERSITY Full time
Job Summary

We are seeking a highly motivated and results-driven Admissions Counselor to join our team at Chandigarh University. As an Admissions Counselor, you will play a vital role in guiding prospective students through the admission process, ensuring they receive the best possible experience.

About Us

Chandigarh University is a premier educational institution that offers a wide range of undergraduate and postgraduate programs. We are committed to providing our students with a world-class education, cutting-edge infrastructure, and unparalleled career opportunities.

Responsibilities

This is an excellent opportunity for a talented and ambitious individual to take their career to the next level. As an Admissions Counselor, your key responsibilities will include:
  • Counseling & Guidance: Assist prospective students and their parents in understanding the admission process, providing detailed information about available courses, programs, eligibility criteria, and fee structures.
  • Handling Inquiries: Manage inbound calls and emails, responding to inquiries about admission, programs, and university facilities.
  • Data Entry & Documentation: Maintain and update records of student inquiries, applications, and follow-ups, entering and updating student data in the system as part of the admission process.
  • Follow-Up Calls: Conduct follow-up calls to potential candidates who have shown interest in applying, providing them with additional information as needed.
  • Lead Generation: Generate leads through outbound calling and promotional activities, following up on leads to ensure a higher conversion rate from inquiries to enrollments.
  • Coordination: Collaborate with other departments, such as the academic department and the admissions office, to ensure smooth communication and process flow.

Requirements

To be successful in this role, you will need to possess the following skills and qualifications:
  • Educational Qualification: A bachelor's degree in any discipline (preferably in education, business, or a related field).
  • Experience: Prior experience in tele-counseling, sales, or customer service is preferred but not mandatory.
  • Skills:
    • Excellent communication and interpersonal skills.
    • Ability to handle multiple calls and inquiries efficiently.
    • Strong problem-solving and decision-making abilities.
    • Basic knowledge of computers and CRM software (Customer Relationship Management).

Benefits

In addition to a competitive salary, we offer a range of benefits, including:
  • A monthly salary of ₹25,000 - ₹32,500 + incentives + free transport facility.


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