Global Payroll Implementation Project Manager

About the Role:

This is a leadership opportunity for an experienced professional to plan, manage and complete global payroll implementation projects within designated timelines while ensuring client satisfaction and building strong relationships.

As the primary liaison for internal and external stakeholders, including clients, you will ensure smooth execution of our services. This role involves defining project goals, objectives, and scope, developing detailed project plans, and ensuring alignment with our business policies.

The Project Leader maintains proactive communication, mitigates project risks, and collaborates with cross-functional teams to ensure successful project completion. This role is critical in a global payroll outsourcing or SaaS industry scale-up, where adaptability, process optimization, and operational efficiency are essential.

Key Responsibilities:

• Project Scope & Planning:

• Define project scope based on the Master Service Agreement (MSA) to prevent scope creep.

• Establish and maintain processes for managing scope, quality, performance standards, and risk assessment.

• Analyze project status and revise scope, schedule, or budget as necessary to meet project requirements.

• Initiate and define goals and objectives according to client expectations.

• Resource & Risk Management:

• Identify and allocate necessary resources, including personnel, budget, and technology, ensuring efficient utilization.

• Develop and maintain a resource management plan to optimize workforce allocation and prevent resource conflicts.

• Actively monitor for potential risks, conduct risk assessments, and implement proactive mitigation strategies.

• Ensure compliance with industry-specific regulations, such as GDPR and SOC 2 for SaaS-based payroll solutions, and integrate compliance considerations into project risk assessments.

• Communication & Stakeholder Management:

• Manage client expectations with respect to the scope and project timelines.

• Act as the primary contact for client stakeholders, providing regular updates on project status and changes.

• Requirements Gathering & System Configuration:

• Ensure that all client business requirements are documented in accordance with our documentation requirements.

• Conduct operational business requirements gathering using standard implementation toolkit artifacts.

• Align with the configuration team to ensure timely delivery and evaluation of configuration and unit testing.

• Integrations & Data Migration:

• Coordinate data dictionary and wage type catalog requirements with the integration team.

• Oversee system integration testing and ensure client sign-off on results.

• Testing Oversight & Supervision:

• Oversee and supervise all testing processes, ensuring adherence to company standards and best practices.

• Define and enforce testing methodologies, entry and exit criteria, and validation protocols.

• Training & Go-Live Readiness:

• Develop and execute a structured training plan to educate clients on system functionalities, payroll processes, and compliance requirements.

• Provide hands-on training sessions, user guides, and support materials tailored to client needs.

• Project Status Reporting:

• Ensure timely and accurate project status reporting in accordance with company standards.

• Prepare and distribute periodic project reports to internal and external stakeholders.

Required Skills and Qualifications:

• Minimum 7 years of experience in end-to-end global payroll implementations project management.
• PMP or PRINCE2 certification is preferred.

Benefits:

• Remote work opportunity from India.

Others:

• Avoid unqualified candidates by adhering to rigorous recruitment and interview processes.