Advanced SailPoint Platform Expert

3 days ago

Madurai, Tamil Nadu, India beBeeIdentity Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title:

SailPoint L3 Support
  • A unique opportunity to provide advanced troubleshooting, issue resolution, and enhancements within the SailPoint platform.
  • Work closely with business and technical teams to maintain a secure and efficient Identity Governance and Administration (IGA) environment.

Key Responsibilities:

  • Advanced troubleshooting and root cause analysis for SailPoint IdentityIQ.
  • Defect fixes, minor enhancements, and configuration updates.
  • Log analysis and code debugging to resolve complex issues.
  • Collaboration with development teams for customizations, workflows, and integration updates.
  • Management of connectors for various target systems (AD, Azure AD, Databases, LDAP, etc.).
  • Implementation and management of SailPoint rules, tasks, and certifications.
  • Environment upgrades, patches, and performance tuning.
  • Support onboarding of new applications and entitlement structures.
  • Maintenance of technical documentation, SOPs, and knowledge base articles.

Required Skills & Qualifications:

  • Strong hands-on experience with SailPoint IdentityIQ (IIQ).
  • Expertise in L3 support, debugging, and root cause analysis.
  • Knowledge of Java, BeanShell, XML, and SailPoint APIs.
  • Experience with integration to target systems (Active Directory, Azure AD, databases, LDAP, web services, etc.).
  • Good understanding of IGA concepts (provisioning, workflows, certifications, access requests, lifecycle events).
  • Experience in custom connector development and application onboarding.
  • Ability to work in a 24x7 support environment and handle P1/P2 incident.

Desirable Qualifications:

  • Exposure to SailPoint IIQ upgrades and migrations.
  • Knowledge of SQL, PowerShell scripting, and REST/SOAP APIs.
  • Understanding of compliance and audit requirements in IAM.

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