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F&B Operations Manager
3 weeks ago
This is a senior role in our hospitality team where you will oversee daily operations across restaurants, bars, and banquet settings. You will be responsible for ensuring excellent customer service and guest satisfaction at all times.
Key Responsibilities:- Supervise staff to maintain high standards of service.
- Coordinate with kitchen and bar staff for timely and accurate service delivery.
- Assist in training, guiding, and mentoring service staff to meet service standards.
- Monitor cleanliness, organization, and presentation of service areas.
- Manage reservations, seating arrangements, and guest flow efficiently.
- Ensure compliance with health and safety regulations and hygiene standards.
- Excellent leadership and interpersonal skills.
- Strong communication skills.
- Knowledge of food and beverage products, service techniques, and industry trends.
- Ability to work under pressure in a fast-paced environment.
- Flexible work schedule including weekends, holidays, and evenings.
- On-foot for extended periods, may require lifting or carrying service items.
The ideal candidate will have experience in managing teams and leading by example. If you are passionate about delivering exceptional customer experiences and working in a dynamic environment, please apply.
