Desktop Virtualization Specialist
1 day ago
Job Responsibilities:
- Analyze and resolve complex incidents in desktop virtualization environments.
- Implement permanent fixes to infrastructure issues.
- Document Root Cause Analyses (RCAs) of major incidents to enhance process improvements.
- Develop and implement Plans of Action (POA) for major changes in infrastructure.
- Collaborate with teams to resolve escalated incidents and provide permanent solutions.
- Create Logical Unit Numbers (LUN), shared storage, and map to Hypervisor for optimal performance.
- Work with Original Equipment Manufacturers (OEM) to troubleshoot and resolve critical issues.
Key Skills:
- Experience in Citrix Desktop Virtualization.
- Proficiency in Citrix XenApp & Xendesktop, XenServer / ESXi / HyperV / Nutanix.
- Familiarity with Provisioning Services (PVS)/Machine Creation Services (MCS)/Smart Scale (SF).
- Understanding of storage and connectivity fundamentals.
- Knowledge of Active Directory, Group Policies, User Management.
Requirements:
- 3-6 years of experience in managing IT Infrastructure with desktop virtualization.
Preferred Qualifications:
- Excellent Communication and Interpersonal Skills.
- Report Writing and Presentation Skills.
- Strong Analytical and Problem-Solving Abilities.
- Ability to work effectively in a team environment.
About the Role:
This is an exciting opportunity to join our team as a Desktop Virtualization Specialist. In this role, you will be responsible for analyzing and resolving complex incidents in desktop virtualization environments, implementing permanent fixes, and collaborating with teams to resolve escalated incidents.
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