Deputy Branch Manager

4 weeks ago


Mumbai, Maharashtra, India HSBC Full time

About the Role

The Deputy Branch Manager AVP will be responsible for managing a team of professionals in the Wealth and Personal Banking division of HSBC.

Key Responsibilities

  • Manage a team of professionals in the Wealth and Personal Banking division.
  • Ensure high levels of customer satisfaction and service quality.
  • Drive sales and revenue growth in the branch.
  • Develop and implement strategies to improve customer engagement and retention.
  • Manage branch operations, including budgeting, forecasting, and performance management.
  • Ensure adherence to regulatory requirements and internal policies.
  • Collaborate with other teams, such as sales and service, to achieve business objectives.
  • Develop and maintain relationships with key stakeholders, including customers, colleagues, and external partners.

Requirements

The successful candidate will have:

  • Postgraduate degree in a relevant field.
  • Minimum 5-10 years of experience in wealth and personal banking.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Knowledge of HSBC's products and services.


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