Senior Branch Manager
2 weeks ago
About the Role
We are seeking a highly skilled and experienced professional to join our team as an AVP Deputy Branch Manager. As a key member of our branch operations team, you will be responsible for driving business results, managing branch operations, and leading a team of sales and service staff.
Key Responsibilities
- Assist the Branch Manager in driving business results and achieving sales targets
- Manage branch operations, including sales, service, and teller functions
- Lead a team of sales and service staff, providing guidance and coaching to ensure high levels of performance and customer satisfaction
- Ensure compliance with regulatory requirements and HSBC's internal policies and procedures
- Develop and implement strategies to improve branch performance and customer engagement
- Collaborate with other teams across the bank to drive business outcomes and improve customer experience
Requirements
- Postgraduate degree with 5-10 years of experience in a related field
- Strong leadership and management skills, with a proven track record of driving business results
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
- Knowledge of operational integrity, sales processes, and customer service requirements
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail
What We Offer
HSBC is committed to building a culture where all employees are valued, respected, and empowered to succeed. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.
Language: English
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