
Senior Commercial Operations Manager
11 hours ago
About the Role:
We are seeking a highly skilled and experienced senior commercial operations manager to join our organization. The ideal candidate will have a proven track record of managing teams, achieving client retention targets, and building strong relationships with clients.
Key Responsibilities:
- Manage a team of 20-30 individuals and ensure their development and growth.
- Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients.
- Build and manage productive, professional relationships with clients to drive business growth and revenue.
- Hire, train, and retain top talent within the team and ensure they meet their full potential.
- Resolve client complaints promptly and effectively.
- Work closely with the field sales team to achieve revenue and client retention targets through systematic follow-up and time-bound closures.
Requirements:
- 4-7 years of experience in business management or a related field.
- Strong leadership and communication skills.
- Ability to work independently and as part of a team.
- Excellent problem-solving and analytical skills.
- Proven track record of achieving client retention targets and driving business growth.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and development.
- A competitive salary and benefits package.
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