System Support Specialist

6 days ago

Gulbarga, Karnataka, India beBeeIT Full time ₹ 10,08,000 - ₹ 14,24,800

We are seeking a skilled IT professional to provide comprehensive support across systems, networks, servers, and cloud platforms.

The role involves managing day-to-day operations, troubleshooting complex issues, ensuring security compliance, and supporting business applications and user needs.

  • Key Responsibilities
  • Provide end-to-end support for desktops, laptops, printers, and mobile devices.
  • Manage user onboarding, offboarding, and access controls.
  • Troubleshoot hardware, OS, and application issues.
  • Networking & Infrastructure
  • Configure, manage, and troubleshoot firewalls, routers, and switches.
  • Maintain and monitor network security and connectivity.
  • Support VPN, Wi-Fi, and remote access solutions.
  • Server & Application Support
  • Manage and maintain Windows Servers, Exchange, and SharePoint environments.
  • Perform backup and recovery operations.
  • Support SQL Server databases.
  • Cloud & Security
  • Administer Microsoft 365 and Azure services.
  • Build and maintain CI/CD pipelines in Azure DevOps.
  • Monitor and enhance security posture to comply with industry standards.

Required Skills & Experience

  • Technical Expertise
  • Strong knowledge of firewalls, routers, and switches.
  • Experience with Windows Server administration and Active Directory.
  • Familiarity with Microsoft 365 and Azure services.
  • Knowledge of CMMC and ISO 27001 standards.
  • Soft Skills
  • Strong problem-solving and analytical skills.
  • Ability to prioritize and manage multiple tasks.
  • Excellent communication and documentation skills.

A customer-first mindset with proactive support approach is required.

Preferred Certifications

  • Microsoft Certified: Azure Administrator Associate
  • CompTIA Network+ or Security+
  • Veeam Certified Engineer (VMCE)

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