Salesforce Architect

4 weeks ago

Bengaluru, Karnataka, India Credit Saison India Full time
About Credit Saison India

Credit Saison India is a rapidly growing Non-Bank Financial Company (NBFC) lender, established in 2019. With a strong presence in wholesale, direct lending, and tech-enabled partnerships, we cater to the underserved and underpenetrated segments of the population. Our commitment to long-term growth and evolution of offerings in India makes us a leader in the MSME, household, and individual lending spaces.

We are registered with the Reserve Bank of India (RBI) and hold an AAA rating from CRISIL and CARE Ratings. Our branch network spans 45 physical offices, with 1.2 million active loans, an AUM of over US$1.5B, and an employee base of about 1,000 people. As part of Saison International, a global financial company, we strive to bring people, partners, and technology together to create resilient and innovative financial solutions.

Job Title: Salesforce Technical Architect – Banking & Financial Services

We are seeking a highly experienced Salesforce Technical Architect with 12+ years of experience in the lending and banking sector within the Indian market. As a key member of our team, you will be responsible for leading the technical design, implementation, and integration of Salesforce across our banking and lending platforms, ensuring scalability, security, and high performance.

Key Responsibilities:
  1. Architecting and Implementing Salesforce Solutions:
  • Design and implement Salesforce-based solutions tailored for the banking and lending sector in India, integrating with core banking systems and third-party applications.
  • Oversee the implementation of Salesforce customizations (Apex, Visualforce, Lightning Components) and integration with external systems using APIs.
End-to-End Solution Ownership:
  • Design and manage Salesforce solutions that encompass customer onboarding, loan origination, underwriting, servicing, and collections.
  • Lead the development and integration of Salesforce with external financial platforms, LOS, LMS systems, credit bureaus, and payment gateways.
Compliance and Data Security:
  • Ensure that all Salesforce implementations comply with Indian banking regulations, including KYC, AML, and RBI guidelines.
  • Implement best practices in security and data privacy using Salesforce Shield or similar tools, ensuring the protection of sensitive financial data.
Stakeholder Collaboration:
  • Work closely with business stakeholders, product managers, and IT teams to define system requirements, ensuring Salesforce solutions meet the organisation's strategic goals.
  • Act as a key liaison between technology and business teams to ensure seamless delivery of Salesforce initiatives.
Performance Optimization:
  • Continuously optimise Salesforce solutions for performance, scalability, and reliability, particularly in high-volume lending environments.
  • Leverage Salesforce's reporting and analytics features to drive insights into loan performance, customer behaviour, and risk management.
Expertise:

We are looking for a candidate with deep understanding of lending products, including personal loans, mortgages, business loans, and credit cards, and the ability to tailor Salesforce solutions to meet specific financial product requirements. Additionally, the candidate should stay up to date with RBI regulations, compliance standards, and market trends in digital lending to inform and adapt system designs.

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