Global Network Specialist
3 weeks ago
Job Summary: We are seeking a skilled Global Network Specialist to provide support and monitoring/management of global network technologies and systems environment across all geographies. The successful candidate will have experience in Cloud based DNS systems, an Enterprise DNS or DHCP product, and Linux servers.
Key Responsibilities:
- Monitor and manage DNS, DHCP, and IP Address management network infrastructure.
- Keep informed on industry trends and vendor directions in DNS, DHCP, and IP Address management.
- Help maintain and monitor the company's networks, analysing, troubleshooting, and escalating issues as required.
- Monitor and provide additional ticket support for on-call engineer during shift hours.
- Perform code upgrades for DNS, DHCP, and IP Address management along with sites requiring early morning implementations.
- Create JIRA stories for work items.
- Resolve GVSM vulnerabilities.
- Create new CIs and decommission old CIs in ITSM Management.
Requirements:
- 3+ years relevant technical experience in Cloud based DNS systems, Enterprise DNS or DHCP products, and Linux servers.
- Ability to communicate both verbally and written to management.
- Extensive understanding of network design and implementation & roll-out processes.
- Awareness of Agile methodology (e.g. Scrum, SAFe) is preferred.
Personal Qualities:
- Excellent customer-oriented attitude.
- Strong organisational, communication, and administrative skills.
- Ability to work with & manage vendors.
- Good interpersonal skills & ability to work in virtual teams.
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