Onboarding Solutions Expert

2 days ago

Hubli, Karnataka, India beBeeonboarding Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

About this role

Customer Onboarding Specialist

We are a fast-growing SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.

We work with 3000+ e-commerce brands globally across 50+ countries and have received significant funding from leading investors.

We strive to deliver a service experience that parallels a Michelin star restaurant.

Our Customer Success Philosophy:

  • Owning customer relationships to make them successful and loyal.
  • Listening to customer feedback to form a pipeline of customer insights for our product team.
  • Becoming a trusted product advisor for our customers, helping them get maximum value from our platform.

Your Key Responsibilities:

  • Owning customer onboarding and giving customers a delightful experience.
  • Tracking product adoption for our customers, ensuring they get maximum value leading to revenue growth.

What Makes You a Good Fit:

  • You genuinely like helping people and making them successful in their roles.
  • You have a genuine interest in conversations with people from different backgrounds to learn about their experiences.

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