
Data Analytics Leader
2 days ago
Our organization is seeking a strategic and hands-on individual to lead business analytics initiatives. This role will be at the heart of data-driven decision-making — shaping promotion strategies, customer engagement, loyalty measurement, and advanced analytics adoption.
The ideal candidate will possess strong leadership skills and experience in building and operationalizing customer metrics (e.g., retention, repeat, churn, CLTV). They should also have hands-on expertise with analytics tools, dashboards (Power BI, Tableau, or similar), and SQL.
Key Responsibilities:- Develop business insights in areas such as promotion effectiveness, elasticity, and customer engagement.
- Define and operationalize KPIs that measure customer lifecycle health, retention, and loyalty.
- Own and prioritize the analytics backlog, balancing quick wins with deep-dive strategic analyses.
- Manage and mentor a team of analysts, guiding them in methodology, prioritization, and problem-solving.
- Explore and pilot AI/ML tools to improve customer segmentation, churn prediction, and self-serve analytics.
- Collaborate with IT and data engineering teams to strengthen data infrastructure, governance, and quality standards.
- Ensure clear, actionable communication of insights to leadership and cross-functional teams.
- 6+ years of experience in business insights, analytics, or customer intelligence, preferably in B2C retail, lifestyle, or e-commerce.
- Strong track record in building and operationalizing customer metrics.
- Hands-on expertise with analytics tools, dashboards, and SQL.
- Experience in leading a small analytics team or mentoring analysts.
- Exposure to AI/ML applications in CRM is a strong plus.
- Strong stakeholder management and communication skills to translate data into business action.
This role offers a unique opportunity to work on high-impact analytics projects and contribute to the growth of our organization.
Others:If you are a motivated and experienced professional looking to take your career to the next level, please apply for this exciting opportunity.
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Cloud-Based Data Analytics Expert
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Data Science Analyst
1 week ago
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Marketing Analytics Strategist
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