Inventory Logistics Specialist
1 week ago
We are seeking a highly skilled Customer Service Specialist to join our team. This role is ideal for individuals who possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
The primary goal of this position is to ensure the accuracy and quality of information contained within various systems used within logistics organizations for support of contracted customers. The successful candidate will work closely with Inventory Management, external vendors, and partners to monitor, validate, and maintain data, correcting exceptions as discovered.
Key Responsibilities:
- Invoicing
- Aged In transit report Generation
- Aged In transit report Clean Up
- Correction of SN status (not STK)
- SN Warranty Swap
- Acknowledged STO report
- FG Part issues (no location, part merge)
- Ad hoc tasks (remove JCPO items from ECC, other item transactions as needed)
- IC Help Desk Queue
- APAC, EMEA region emails to IC
- Sync report analysis and item correction
- Correction to China and India S4S shipments from repair
- Cycle Count Reports
- 551 Scrap Transactions
Technical Competencies Required:
- Graduate with 1+ years of experience preferably in a Inventory activities
- Excellent oral and written communication skills
- Experience in SAP will be a clear benefit
Skills Required:
- Communicate effectively with people at multiple levels within and outside the organization
- Good time management skills and the ability to prioritize projects, and multiple processes or tasks as required
- Ability to work and manage time independently without close supervision and being able to achieve results within designated timelines
- Strong problem solving and resolution skills, with excellent attention to detail, ability to review and root cause activities for corrective action
- Strong analytical skills
- SAP Experience a plus
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