Manager - Global Inventory and Logistics

Position Summary

The Global Inventory and Logistics Manager will oversee and enhance the inventory and logistics management processes across the organization. This position plays a crucial role in optimizing inventory and logistics processes, ensuring data integrity, and supporting strategic decision-making through accurate inventory analysis and reporting. This individual will collaborate with cross-functional teams to ensure alignment between logistics, inventory, and business operations, while also managing international logistics operations, carrier relationships, and customs clearance processes.

Roles and Responsibilities

To perform this job successfully, an individual must be able to perform each essential function satisfactorily:

• Generate and communicate weekly inventory and demand reports, ensuring that inventory levels align with enterprise sales forecasts and business objectives. Identify, communicate and escalate inventory risks and shortages.
• Manage the day-to-day logistics operations, ensuring that products are delivered on time, cost-effectively, and in compliance with international trade regulations and customs requirements. Manage carrier performance and resolve issues related to shipping and delivery delays.
• Identify, lead and manage inventory & logistics related projects that automate and improve business processes and enhance operational efficiency. This includes creating business requirements, managing project timelines, identifying risks and communicating to sponsors to ensure a successful implementation.
• Collaborate cross functionally with Supply Chain Management, Finance, Business Systems, Product Management, and Order Management. Align inventory strategies with demand forecasts and production plans to enhance inventory and logistics quality and reliability.
• Develop and track key performance indicators (KPIs) such as inventory health, on-time delivery and shipping cost per unit. Present inventory and logistics performance to senior leadership with actionable insights and improvement plans.
• Document SOP's for all day-to-day inventory and logistics related business processes.
• Manage the onboarding and integration of new Global 3PL Warehouses to ensure launches are successful and on time.
• Manage global third-party logistics (3PL) vendors, ensuring timely and accurate product setups, adherence to SOPs and SLAs, and completion of cycle counts.

Core Competencies:

• Integrity: Build and maintain trustworthy relationships at all organizational levels, displaying dependability, sincerity, and respect for others.
• Attention to detail and process driven.
• Innovation: Proactively suggest creative solutions for business challenges and continuously seek ways to improve operational processes.
• Initiative: Work independently, meet deadlines, and make sound decisions with limited information.
• Intelligence: Utilize experience and resources efficiently, focusing on achieving results while ensuring alignment with company goals.
• Interaction: Foster team collaboration, provide motivation, and resolve conflicts constructively

Experience

2 to 15 years of experience in demand planning, inventory, and logistics management, with experience managing international logistics and customs processes.

Skills and Abilities:

• Knowledge of inventory and order management processes within the ERP system, preferably NetSuite. This includes tracking shipment records, purchase orders, incoming receipts, and ensuring accurate inventory records. This also includes collaborating with cross-functional teams to streamline operations and improve accuracy in inventory management and order fulfillment.
• Strong analytical and problem-solving capabilities.
• Proficient in inventory management, logistics, and production flow principles.
• Demonstrated project management experience, including leadership of cross-functional teams.
• Effective written and verbal communication skills.
• Experience in using data analysis tools and performance metrics.
• The ability to thrive in fast-paced, dynamic environments.
• Experience in financial and business acumen.
• Ability to make decisions independently while managing multiple priorities.

Education:

• Bachelor's degree in Business, Supply Chain Management, or a related field.

Technical Skills:

• Proficient with Windows OS, Microsoft Office Suite (Word, Excel, PowerPoint, Teams), Salesforce, NetSuite, Smartsheet.
• Familiarity with industry-standard logistics and inventory management software