
Branch Operations Manager
19 hours ago
Leadership Opportunity:
We seek a seasoned professional to oversee multiple branches, drive operational excellence, and lead a high-performing team.
Key Responsibilities:
- Manage day-to-day operations across branches within an assigned city.
- Lead, mentor, and manage a team of 8–10 members, driving performance and accountability.
- Ensure adherence to operational processes, policies, and compliance standards.
- Monitor branch performance through KPIs, identify gaps, and implement improvement strategies.
- Drive sales growth, revenue growth, and profitability across branches.
- Build strong customer relationships to enhance service quality and retention.
- Coordinate with senior management to align branch operations with organizational goals.
- Effectively manage budgets, cost control, and resource allocation.
- Conduct regular performance reviews, training, and team development initiatives.
Required Skills and Qualifications:
- Proven experience in leadership roles or branch/area management.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and interpersonal abilities.
- Ability to work in a fast-paced environment and drive consistent results.
- Graduate/Postgraduate degree in Business Management or related field preferred.
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