Cybersecurity Account Manager

1 week ago


Mumbai, Maharashtra, India CloudSEK Full time

Job Overview

CloudSEK is a leading cybersecurity company that provides cutting-edge solutions to protect businesses from cyber threats. We are seeking an experienced Cybersecurity Account Manager to join our team.

The successful candidate will be responsible for managing and nurturing relationships with our clients, ensuring they derive maximum value from our cybersecurity solutions. This includes providing expert guidance on threat management, conducting regular business reviews, and collaborating with customer security teams to ensure optimal usage of CloudSEK's solutions.

Main Responsibilities:

  • Manage client accounts to ensure high levels of customer satisfaction and retention
  • Conduct quarterly business reviews (QBRs) and annual business reviews (ABRs) to assess and enhance customer engagement
  • Visit customers twice a year to strengthen relationships and understand their evolving needs
  • Provide expert guidance on threat intelligence, data leak prevention, and other cybersecurity issues
  • Collaborate with customer security teams to ensure optimal usage of CloudSEK's solutions

Qualifications:

  • 5+ years of experience in Cybersecurity, Client-facing experience, or a related role in the cybersecurity industry
  • Strong understanding of cybersecurity principles, threat intelligence, and digital risk management
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients
  • Proven track record of achieving customer success goals and driving revenue growth


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