Crisis Resolution Specialist
5 days ago
Dear Candidate
Tata Consultancy Services is a global leader in the technology arena, and we are seeking a skilled Major Incident Manager to join our team.
As a Major Incident Manager, you will be responsible for handling major incident management processes and driving end-to-end Sev 1 situations with effective communication.
You will participate and drive major incidents, handle major incident bridges, provide periodic updates on MIM progress through emails, and drive the overall MIM journey.
Key Responsibilities:
- Minimum 5 years of experience as a Major/Critical Incident Manager
- Effective handling of major incident bridges
- Drive the overall MIM journey
- Publish major incident reports
- Problem management process drive
Job Requirements:
- Strong communication and leadership skills
- Ability to work under pressure
- Strong analytical and problem-solving skills
TCS offers a collaborative and dynamic work environment, and we are committed to helping our employees grow and develop their careers.
We look forward to hearing from you.
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