
Site Operations Specialist
4 days ago
This job involves overseeing the smooth operation of a facility or site. As a Property Manager, you will be responsible for enhancing efficiency using innovation and technology.
- Key Responsibilities:
- Ensuring that all necessary personnel are adequately trained and supported to face challenges.
- Formulating suitable budgeting controls and monitoring service level agreements (SLAs) and key performance indicators (KPIs) for effective service delivery.
- Maintaining high levels of performance in accordance with excellence standards.
- Overseeing the timely renewal of agreements, submission of invoices, and follow-ups for payments.
- Reviewing vendor quotations and invoices to ensure accuracy and compliance.
- Coordinating manpower planning, including hiring processes.
- Conducting regular site visits to ensure proper maintenance of structures, facilities, and services.
- Facilitating teamwork and collaboration among staff members.
- Assisting clients in creating annual budgets for site operations and formulating strategies for effective management.
- Reviewing and updating data, emails, and client files to ensure accuracy and completeness.
- Dealing with occupant queries in a professional and courteous manner.
- Implementing robust complaint management processes and ensuring compliance with regulations.
- Communicating operational information to occupants and authorities.
- Ensuring adherence to health and safety regulations and protocols.
- Developing business continuity plans to mitigate risks.
- Responding promptly to emergency maintenance situations.
- Maintaining positive relationships with stakeholders, including projects, consultants, contractors, and government agencies.
- Preparing and submitting daily management reports and monthly management reports.
- Coordinating the creation and maintenance of as-built drawings and transition documents.
- Collaborating with regional teams to ensure closure of required reports.
Requirements:
- Strong organizational and leadership skills.
- Ability to communicate effectively with diverse stakeholders.
- Proven track record of managing complex projects and tasks.
- Excellent analytical and problem-solving skills.
- Proficiency in MS Office Suite, particularly Excel.
- Familiarity with property management software and systems.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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