Assistant Operations Director
3 weeks ago
Empower is an insurance and financial services company dedicated to improving the lives of Canadians. Our innovative approach enables us to provide a wide range of products and services tailored to meet the unique needs of individuals, families, and business owners across the country.
Job Overview
We are seeking a highly motivated Assistant Operations Director to join our team. This role offers an exceptional opportunity for a seasoned professional to drive operational excellence and lead our transactional operations team to achieve outstanding results.
Key Responsibilities:
- Manage a high-performing team of 15-20 associates, fostering a culture of collaboration, innovation, and continuous improvement.
- Develop and execute strategic plans to enhance operational efficiency, reduce waste levels, and drive process improvements.
- Cultivate strong relationships with key stakeholders, including business partners and senior leadership, to ensure effective communication and alignment.
- Provide coaching, feedback, and development opportunities to team members, promoting individual growth and performance enhancement.
Required Skills and Qualifications:
This role requires a degree from a recognized university and at least 7-10 years of experience in defined contribution, with a minimum of 4 years in transactional operations. Strong analytical, problem-solving, and communication skills are essential, along with intermediate Excel and basic MS Access knowledge. Flexible work arrangements, including US shifts, are also required.
Salary Information
The estimated salary for this position is $120,000 - $150,000 per year, depending on qualifications and experience.
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