Unlock your career potential as an Integration Solutions Architect.

Job Title: Integration Solutions Architect

The role of Integration Solutions Architect is to lead and execute customer-facing projects in accordance with functional and technical specifications, as well as Statements of Work (SoW). As a key member of our team, you will be responsible for the design and development of customized applications that integrate seamlessly with the CX product suite.

Your duties will include rigorous testing to ensure functionality and quality, supporting customers during the deployment and testing of the solutions. You will collaborate with the Research and Development team to maintain and enhance core product offerings, ensuring timely delivery and meeting specific customer requirements.

• Lead Projects: Lead and execute customer-facing projects from conceptualization to implementation, adhering to defined project scope, timelines, and budgets.
• Design Applications: Design, develop, and implement applications based on high-level specifications and logical workflows, ensuring the delivery of robust, scalable, and efficient solutions.
• Collaborate with Teams: Collaborate with cross-functional teams to design/create business application prototypes and iterate on solutions based on stakeholder feedback.
• Communicate Effectively: Communicate complex technical concepts to both technical and non-technical audiences across all organizational levels.
• Customer Engagement: Provide outstanding customer service by closely engaging with clients to understand their requirements, thereby ensuring successful project outcomes and high levels of customer satisfaction.
• Innovation Drive: Drive innovation through the development of solutions that support the organization's strategic objectives, while actively contributing to the overall success of the team.

• .NET Expertise: Proficient in Microsoft .NET (C#/.NET Core), with demonstrated experience in developing and deploying enterprise-grade applications, skilled in supporting technologies and frameworks including HTML, CSS, JavaScript, SignalR, Angular, WCF Services, and Microsoft IIS.
• Scripting Experience: Experience in scripting, with proficiency in Python and familiarity with other scripting languages such as PowerShell.
• Database Expertise: Skilled in relational and NoSQL databases, with a preference for Microsoft SQL Server, MongoDB, and Amazon DynamoDB.
• API Design: Strong background in API design and development, with an emphasis on building and consuming microservices architectures.
• AWS Experience: Practical experience with Amazon Web Services (AWS), including hands-on use of various AWS services.
• CRM Integrations: Knowledgeable in Customer Relationship Management (CRM) system integrations, with preferred experience integrating with Salesforce and other CRM and/or collections platforms.
• Security & Scalability: Deep understanding of RESTful API principles to ensure secure, scalable, and efficient data exchange.
• Agile Methodologies: Experienced in Agile software development methodologies, particularly within a Scrum framework, and proficient in using tools such as JIRA for task and project management.
• CI/CD Practices: Familiar with Continuous Integration and Continuous Deployment (CI/CD) practices and tooling, including Jenkins, to support automated and efficient software delivery pipelines.
• Automation & Testing: Proficiency in automation and performance testing, to ensure application reliability, scalability, and performance.
• Containerization & Orchestration: Working knowledge of containerization and orchestration technologies, including Docker, Kubernetes, and Helm.
• Domain Expertise: Possesses domain expertise in Alvaria products, providing a comprehensive understanding of customer requirements and ensuring the effective delivery of tailored solutions within this platform.