Senior Salesforce Consultant(QA Engineer)

7 days ago


Bengaluru, Karnataka, India Informatica Full time

Job Title: Senior Salesforce Consultant(QA Engineer)

About the Role:
We are seeking a skilled Senior Salesforce Consultant(QA Engineer) to join our IT Applications department at Informatica. As a key member of our team, you will be responsible for ensuring the quality and reliability of our Enterprise applications, including those hosted on Salesforce.

Responsibilities:
- Be responsible for quality and testing of Salesforce applications
- Work cross-functionally with the development team, project managers, business analysts, and more
- Plan, design, develop and execute tests that assure feature functionality and reliability expectations
- Collaborate with your peers on testing practices and strategies

Key Skills:
- Proficiency in testing various Service Cloud functionalities, including case management, assets, entitlements, accounts, Knowledge Base, Service Console, Omni Channel routing
- Basic understanding of Sales Cloud standard objects and salesforce communities
- Experience testing Salesforce applications in a fast-paced environment with frequent salesforce releases/builds
- Understanding of Salesforce Application in Profile, Users, Roles, permission sets
- Experience with Salesforce Lightning and Classic features
- Experience in Creating and Modifying Reports and Dashboards
- Demonstrate ability to plan, document, evaluate, track, and communicate testing results to ensure error-free deployments
- Good experience in Functional, Integration, Regression, System, Ad hoc and Smoke testing
- Must have experience with Agile/SCRUM methodologies
- Ability to work with Product Manager, Business Analyst, and Developers in sprint grooming, planning, retrospective meetings, and to provide testing support in bi-weekly releases
- Should interpret design and technical specifications and provide QA time estimates
- Analyse test results to discover and report on defects
- Provide status updates and identify as well as communicate risks in a timely manner
- Design, create Test Cases based on requirements and other supporting documents
- Familiarity with Jira, Confluence, Zephyr tools
- Good organization. Ability to work and with peers and management, including interacting with a globally dispersed team
- Good problem-solving and diagnostic skills. A good team player

Requirements:
- Four-year degree in a technical discipline such as computer science, information technology, or systems engineering



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