
Digital Collections Strategist
3 days ago
As a seasoned digital marketing professional, you will be responsible for designing, executing and optimizing digital outreach strategies to drive collections performance.
Key Responsibilities:- Develop and execute multi-channel digital campaigns tailored to customer segments and delinquency stages.
- Manage digital vendors and platforms, ensuring performance, compliance and seamless integration with internal systems.
- Leverage campaign analytics to monitor performance and identify improvement opportunities.
- Collaborate with internal teams to align messaging, tone and escalation protocols.
Requirements:
- 5-10 years of experience in digital marketing, collections strategy or campaign management.
- Proficiency in campaign platforms, SQL and visualization tools.
- Strong analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
Technical Skills:
- Campaign platforms (e.g. Twilio, FICO CCS, Genesys).
- SQL and visualization tools (Power BI/Tableau).
- CRM systems, CFRs and data integration workflows.
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Digital Media Strategist
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