Financial Services Representative
5 days ago
We are seeking a highly skilled Financial Services Representative to join our team at White Force. In this role, you will play a crucial part in ensuring the smooth operation of our financial services division.
Key Responsibilities- Data Entry and Verification: Receive and accurately enter borrower account data from client schools, verify its accuracy with loan servicers and Department of Education resources.
- Outbound Communication: Establish contact with delinquent borrowers via phone calls, letters, and emails to advise them of their repayment responsibilities and available options.
- Counseling and Support: Provide guidance to borrowers on deferment, forbearance, rehabilitation, and consolidation options, as well as assist with obtaining necessary forms and submitting them to servicers.
- Liaison and Coordination: Act as a liaison between borrowers and loan servicers to obtain verbal forbearances and update borrower information, while also skip-tracing borrowers and updating student databases.
- Reporting and Compliance: Prepare and send monthly reports of activities and calculated default rates to client schools, ensuring compliance with company and regulatory requirements.
This is an excellent opportunity for someone who enjoys working in finance, has strong communication skills, and is detail-oriented. As a Financial Services Representative, you will be responsible for managing a portfolio of loans and providing exceptional customer service to borrowers.
We estimate the annual salary for this position to be around $62,000-$75,000, depending on location and experience. If you have a passion for finance and enjoy working in a fast-paced environment, we encourage you to apply.
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