
Patient Care Services Director
4 days ago
We are seeking a professional to lead and manage our patient care services. This role is focused on operational excellence, patient satisfaction, and team development.
Key Responsibilities:- Process Development: Develop and implement standardized processes for Front Office, Admission, and Discharge operations.
- Workforce Planning: Ensure effective manpower planning and deployment across all patient care areas.
- Growth Strategy: Plan and coordinate for departmental growth and expansion.
- Collaboration: Collaborate with clinical, diagnostic, and treatment teams to deliver seamless patient experiences.
- Leadership: Supervise front office operations and staffing on a daily basis.
- Training: Design and conduct training programs to upskill the team.
- Operational Oversight: Oversee departmental operations, including staffing levels, process evaluation, and continuous improvement initiatives.
- Efficiency Analysis: Analyze and document operating procedures to identify opportunities for efficiency enhancements.
- Educational Background: Master's/Bachelor's in Hospital Administration, Healthcare Management, Nursing, or related field, with 12+ years of experience.
- Operational Expertise: Strong experience in managing both Outpatient and Inpatient services, including admissions, discharge, and front office operations.
- Leadership & People Management: Proven ability to lead large teams and drive training & development initiatives.
- Patient-Centric Approach: Deep commitment to delivering seamless, efficient, and high-quality patient experiences.
- Strategic & Collaborative Mindset: Ability to plan for department growth, implement process improvements, and coordinate effectively with clinical, diagnostic, and support teams.
This role offers a unique opportunity to make a meaningful impact on patient care and develop leadership skills in a dynamic healthcare environment.
Others:Please submit your application, including your resume and a cover letter, to apply for this exciting opportunity.
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