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Academic Guidance Specialist
2 weeks ago
Job Title: Academic Counsellor
Our organization seeks a skilled and empathetic professional to guide and counsel students and parents about our courses.
Key Responsibilities:
- Counsel students and parents on available courses.
- Conduct face-to-face and telephonic counselling sessions to convert leads and inquiries into admissions.
- Understand student requirements and offer personalized guidance based on career goals.
- Maintain detailed records of student interactions and follow-up activities in the CRM system.
- Meet and exceed weekly/monthly targets related to enrolments and follow-ups.
- Act as a brand representative of our organization and maintain a high standard of customer service.
- Support in organizing and conducting academic seminars, webinars, and events.
- Collaborate with the marketing and operations team for lead management and student engagement initiatives.
Requirements:
- Bachelor's degree or higher in any discipline (Education or Counselling background preferred).
- 1–3 years of experience in academic counselling, student support, or inside sales (preferably in EdTech or Higher Education).
- Strong interpersonal and communication skills (English, Hindi).
- Willingness to work from our office location.
- Self-motivated, target-oriented, and a team player.
