Technical Security Solutions Expert

5 days ago

Alleppey, Kerala, India beBeeSecurity Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Expert Security Solutions Engineer

We're seeking a highly skilled Security Solutions Engineer to lead our team in AI Access and SaaS Security. As a senior escalation point, you'll provide advanced technical support to customers and partners, ensuring they can safely leverage AI technologies while maintaining robust security postures.

Key Responsibilities:
  • Offer best practices and configurations to optimize security solutions for customers.
  • Manage and resolve support cases efficiently, ensuring timely follow-up and resolution.
  • Conduct fault isolation and root cause analysis for technical issues, providing clear documentation and updates.
Requirements:
  • 8+ years of experience in a technical support engineer role, with a focus on network security technologies.
  • Strong written and verbal communication skills, with the ability to explain complex technical issues to diverse audiences.
  • Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, and Authentication Protocols (SAML, LDAP, RADIUS, etc.).
  • Experience with Firewall Central Management Systems and multi-factor authentication security systems.
  • In-depth knowledge of security services, including IDS/IPS, Firewalls, and network debugging across mixed media and protocols.

This is an excellent opportunity to work at the forefront of AI Access and SaaS Security, utilizing your expertise to drive customer success and product improvements.

Qualifications and Skills:

The ideal candidate will possess exceptional problem-solving skills, a deep understanding of security technologies, and excellent communication skills.

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