
ServiceNow Expert in Order Management
8 hours ago
A highly skilled ServiceNow developer is required to play a key role in designing, developing, and implementing solutions on the ServiceNow platform, specifically in the Order Management for Telecom (OMT) module.
Key Responsibilities:
- Design and Development: Develop high-quality ServiceNow catalog items, workflows, business rules, client scripts, UI policies, and custom applications to meet telecom order management needs.
- Collaboration: Collaborate with Business Analysts, Solution Architects, and cross-functional teams to gather and analyze requirements.
- Integration: Integrate ServiceNow with third-party systems, OSS/BSS platforms, and legacy systems commonly used in telecom environments.
- Testing and Quality Assurance: Support UAT, defect fixing, and performance tuning for order management processes.
Required Skills:
- Hands-on development experience in ServiceNow platform.
- Strong knowledge of ServiceNow Order Management for Telecom (OMT) module.
- Experience in ServiceNow CSM (Customer Service Management) and/or ITSM is an advantage.
- Proficient in JavaScript, REST/SOAP integrations, ServiceNow Flow Designer, and Service Portal.
- Telecom domain knowledge, particularly Order-to-Activation processes, Product Catalogs, Service Requests, and Fulfillment.
Benefits:
- A dynamic and agile work environment.
- Opportunities for growth and professional development.
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