
Hyderabad Equipment Specialist
2 weeks ago
Transform human health with innovative solutions as a Field Service Engineer in Hyderabad.
About the Role- This position involves installing, troubleshooting, and performing planned maintenance on various equipment sold to customers in the biopharmaceutical industry.
- You will be responsible for attending and closing service calls according to Cytiva Service Quality standards.
- In addition to regular working hours, you may be required to stretch during off-hours and holidays to meet customer expectations.
- Key Performance Index of Service Operation is crucial, and you will assist in growing the service business by selling AMC, spares, validation, and automation solutions to customers.
- Commercial offers for service offerings and payment collection from customers are also essential tasks.
The following are the essential requirements:
- A Bachelor's Degree or Diploma in Instrumentation, Electrical, Mechanical, Electronics, or Tele-Communications Engineering is necessary.
- Total 1-5 years of experience in equipment and associated devices related to the biopharmaceutical industry in production, research, or service maintenance departments is required.
- The ability to learn and install, service, and troubleshoot equipment like upstream bio-reactors, PR systems, downstream liquid chromatography systems is vital.
- Excellent communication and interpersonal skills are needed to interface and gel with both internal team members and external customers.
- Knowledge about validation services as per industry norms is a must.
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