
Project Coordinator
2 days ago
You will join our team as a professional responsible for ensuring the seamless execution and management of ongoing projects.
As a key player in our Client Service Operations team, you will be essential to our success by supporting Account Managers and effectively communicating with clients.
This position requires proficiency in both business Japanese and English to handle client interactions and internal communications effortlessly.
You will be the vital bridge between our clients and internal teams, ensuring clear communication and efficient project management.
Responsibilities:
- Support Account Managers in managing ongoing projects.
- Handle client queries in business Japanese, translating and updating internal teams in English for seamless communication.
- Build strong client relationships by understanding their needs and providing tailored service options.
- Prepare service quotations and manage timely invoice submissions according to contracts.
- Accurately understand and convey customer expectations to the team, mitigating risks and miscommunications.
- Identify and implement improvements in services, processes, and systems.
Qualifications:
- N1/N2 level Japanese certification, reflecting advanced language proficiency.
- 1-2 years of experience in a client-facing role, preferably in sales or client services; experience in Life Sciences is a plus.
- Advanced skills in MS Office, especially in Word and Excel.
- Strong communication and organizational abilities, ensuring clear and efficient client interactions.
- Proven adaptability to changing business needs, maintaining effectiveness in dynamic environments.
Benefits of working with us include a remote-first work environment, opportunities for professional growth, and a collaborative team culture.
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