Customer Relationship Development Specialist

4 days ago

Amritsar, Punjab, India beBeeAccount Full time ₹ 1,04,000 - ₹ 1,30,878
Job Opportunity

We are seeking a proactive and results-driven Key Account Growth Manager to drive business expansion within your assigned territory. The ideal candidate will possess a strong engineering background, solution-selling mindset, and ability to build robust relationships with customers.

Key Responsibilities:
  • Develop and implement strategies for key account growth, aiming to transform customers into strong business partners.
  • Build robust relationships with key accounts and lead with a top-down approach.
  • Proactively identify and capture new business opportunities within your territory.
  • Conduct site visits to analyze customer needs, providing efficient solutions and technical support.
  • Deliver focused product demonstrations & seminars, ensuring customers clearly understand the value of our solutions.
  • Plan and execute sales activities using CRM systems, ensuring high data accuracy, call quality, and productivity.
  • Maintain detailed records of customer interactions and potential opportunities in CRM systems.
  • Achieve sales targets and drive revenue growth through effective customer engagement.
  • Manage credit collections and maintain high levels of customer satisfaction.
  • Foster collaboration across multiple departments to ensure seamless customer experiences.
Required Skills and Qualifications:
  • Bachelor's degree in Engineering (Civil, Mechanical, Electrical) or related field.
  • Strong communication and interpersonal skills.
  • Proven problem-solving ability and solution-selling mindset.
  • Prior sales or business development experience.
  • Strong drive for results and ability to work effectively in a collaborative team environment.
  • Learning agility and adaptability in a fast-paced commercial environment.
  • Strong business planning skills to maximize productivity and customer-facing time.

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