Advanced Automation Specialist

18 hours ago

Anantapur, Andhra Pradesh, India beBeeEngineer Full time US$ 1,00,000 - US$ 1,50,000

AI Agent Engineer Position

We are seeking a skilled AI engineer to join our team and work on the implementation of ServiceNow AI Agents at healthcare payer clients. This role requires expertise in the ServiceNow platform, AI Agent Studio, and integration of AI/ML models with enterprise workflows.

Key Responsibilities:

  • Configure and customize ServiceNow AI Agents using AI Agent Studio (no-code/low-code environment).
  • Develop workflows, subflows, and process automation within ITSM, CSM, HRSD, and SecOps modules.
  • Integrate ServiceNow AI Agents with external systems using Integration Hub, APIs, and Workflow Data Fabric.
  • Enable AI Agents to call external tools and interact with LLMs, databases, or third-party AI models.
  • Write and optimize JavaScript and ServiceNow scripts to extend AI Agent functionality.
  • Leverage RaptorDB Pro for high-performance data processing.
  • Utilize AI Control Tower and AI Agent Orchestrator for multi-agent coordination, guardrails, and governance.
  • Monitor performance using ServiceNow analytics and ensure compliance with organizational and regulatory policies.

Requirements:

  • Strong hands-on experience with the ServiceNow Platform (ITSM, CSM, HRSD, SecOps).
  • Proficiency in ServiceNow AI Agent Studio, no-code/low-code development.
  • Expertise in workflow automation, Integration Hub, and API integrations.
  • Solid understanding of LLMs and ML concepts for natural language processing and AI-driven automation.
  • Proficiency in JavaScript and ServiceNow scripting.
  • Familiarity with data integration (internal and external sources, knowledge articles, platform data).
  • Experience with AI governance, analytics, and monitoring tools.
  • Strong problem-solving skills and ability to collaborate across engineering and business teams.

Why this Role?

This is an exceptional opportunity to work on complex AI projects that challenge and inspire. You will be part of a dynamic team that leverages AI-driven technology to make a positive impact.

Benefits:

  • Opportunity to work on cutting-edge AI projects.
  • Collaborative and supportive team environment.
  • Professional growth and development opportunities.
  • Competitive compensation and benefits package.

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