
ITSM ServiceNow Technical Specialist
16 hours ago
We are seeking an experienced technical expert to design, develop and implement ServiceNow applications and workflows.
- Application Development: Develop, configure and customize ServiceNow applications to meet business needs.
- Process Implementation: Implement and support IT service management processes including incident, problem, change and knowledge management.
- Integration: Integrate ServiceNow with external systems using APIs, MID servers and other tools.
- Technical Support: Provide technical assistance and troubleshooting for ServiceNow-related issues.
- Documentation: Create and maintain technical documentation for ServiceNow configurations.
- Process Improvement: Analyze information from IT service management tools to identify areas for process improvement.
The ideal candidate will have experience with IT service management and a strong understanding of ServiceNow solutions. A bachelor's degree in computer science or a related field is required. Proficiency in languages like Java and Python is a plus.
The successful candidate will have excellent analytical and problem-solving skills, with the ability to work independently and as part of a team. They will also have strong communication skills, with the ability to clearly articulate technical information to non-technical stakeholders.
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