Compliance Officer
5 days ago
About the Role
We are seeking a highly skilled and motivated individual to join our Consumer Banking Compliance team as a Compliance Officer. In this role, you will be responsible for partnering with business stakeholders to identify and mitigate compliance risks associated with consumer disputes and credit reporting.
Your Key Responsibilities
- Participate in cross-functional teams to manage and mitigate risk associated with consumer disputes, credit card billing error disputes, deposit disputes, credit reporting disputes, and credit reporting.
- Identify and maintain requirements in connection with risk mitigation strategies related to the handling of consumer disputes and credit reporting.
- Support consumer disputes and credit reporting change initiatives to ensure compliance risks are identified and properly mitigated.
- Partner with business to ensure testing associated with technology and procedural change management properly considers and mitigates compliance risks.
- Identify compliance risks associated with business processes and practices, including through review of customer complaints.
- Drive control and monitoring activities in the business to ensure timely detection of compliance issues and risks.
- Provide challenge to the design, implementation, and management of corrective actions.
- Assess impact of external enforcement actions and proposed laws and regulations impacting your areas of focus.
- Leverage technology to facilitate monitoring and reporting of compliance risk.
- Provide guidance and training on applicable compliance requirements associated with consumer disputes and credit reporting.
- Develop and maintain policies designed to achieve compliance with applicable laws, regulations, and industry best practices.
- Participate in horizontal assessments of process, risks, and controls for all consumer disputes and credit reporting to drive and establish a common compliance control environment.
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