
Tech Support Specialist
7 days ago
Technical Support Specialist Opportunity
This role offers the chance to develop your career in a progressive and exciting environment.
We are looking for someone who is enthusiastic about helping others and has excellent interpersonal and communication skills.
About the Role
The successful candidate will be part of a team responsible for providing technical support to the wider business, including testing and maintenance of software systems and implementing IT applications.
Main Responsibilities:
- Supporting the reporting process and maintaining systems within IT.
- Administering various systems such as Windows Server and Linux O/S.
- Ensuring all tickets worked include problem, solution, end user, initiation and completion time, and end user satisfaction.
- Assisting the Helpdesk function of the group.
Essential Skills and Qualifications
- Previous experience in a Helpdesk role.
- Excellent English speaking skills.
- Windows Server (all versions).
- Microsoft Exchange.
- Linux OS.
- Remote Support.
- Experience with SQL.
- Very good understanding of Networks (DHCP, DNS, etc).
- Fortinet experience desirable but not necessary.
Benefits
This is a fantastic opportunity to become an integral part of an innovative and rapidly growing company. The successful candidate will have the chance to develop their skills and contribute to the growth of our business.
Candidates Requirements
We are looking for someone who is highly motivated and able to work well in a team environment. You should have a strong passion for helping others and excellent communication skills.
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