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Server Infrastructure Specialist
3 weeks ago
We are seeking an experienced IT professional with 4–8 years of hands-on expertise in managing physical and virtual server environments.
- Key Skills & Requirements
Expertise in server installation, maintenance, monitoring, and decommissioning (physical & VM).
- Strong Linux OS operations experience, including LVM, DNS, LDAP, and IPTables.
- Proficiency in hypervisor operations (XEN and VMware).
- Skilled in troubleshooting server downtime issues and physical server management.
- Working knowledge of at least one public cloud platform (AWS, Azure, GCP).
- Basic knowledge of automation tools (e.g., Chef) and scripting (e.g., Bash, Perl).
- Familiarity with GitHub and Jira preferred.
- Exposure to Prometheus on Docker setup and/or ELK stack is an advantage.
- Understanding of central infrastructure services (Security Groups, RPM, Rsync, Mail, Active Directory, Chef Automation, Nagios, Repository Management, Monitoring).
- Ability to transfer knowledge to 2nd-level support teams.
Roles & Responsibilities
- Provide 3rd-level technical support in alignment with customer SLAs.
- Manage daily compute operations (Events, Incidents, Service Requests, Change Requests, RCA) in line with ITIL processes.
- Perform server lifecycle tasks: installation, maintenance, monitoring, decommissioning, and special configurations beyond automation.
- Handle storage operations (NetApp-NFS).
- Manage packages, repositories, and OS images.
- Execute patch management using BladeLogic Automation.
- Configure and roll out server monitoring and alerts.
- Conduct performance testing and analysis.
- Perform Root Cause Analysis (RCA) for customer incidents.
- Prepare documentation, testing reports, quality reviews, and knowledge transfer material.
- Support 2nd-level teams with complex technical tasks.
- Participate in On-Call support, including weekends and public holidays, as per project requirements.
Interested candidates should submit their updated CVs to the hiring manager's email or WhatsApp number provided below.
Thanks & Regards,
Aruna.M