Senior Technical Support Specialist

2 days ago

Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000
Job Overview

We are seeking a highly skilled technical professional to provide expert-level assistance in resolving complex issues related to computer hardware, software applications, and internet connectivity.

This role involves analyzing customer complaints, identifying root causes, and implementing effective solutions through phone, email, and chat support.

  • Proficiency in troubleshooting MS Windows, PC Hardware, Internet Explorer, MS Office, and COTS applications is required.
  • A bachelor's degree in a relevant field is mandatory.
  • International calling experience of at least six months is necessary.
  • Excellent communication and problem-solving skills are essential for success in this role.

About the Opportunity

This is an excellent opportunity to grow your career as a Helpdesk Senior Representative. You will work with a talented team to deliver exceptional customer service and support.

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