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Production Support Specialist
3 weeks ago
Job Description:
We are seeking an experienced Service Engineer to provide comprehensive production support for Oracle Revenue Management, Receivables, and Intercompany processes. This role requires a blend of revenue recognition expertise and technical troubleshooting skills to maintain critical financial systems and ensure compliance with accounting standards.
This position involves supporting ASC 606/IFRS 15 revenue recognition principles in production systems, troubleshooting and maintaining Revenue Contracts, Performance Obligations, and Standalone Selling Price (SSP) calculations, resolving issues with Revenue Deferrals, Revenue Allocations, and Adjustments, and ensuring revenue compliance through Multi-Currency and Multi-GAAP Reporting.
- Troubleshoot Customer Invoicing, Credit Memos, and Adjustments
- Support AutoInvoice for importing transactions from external systems
- Resolve issues with Receipts Processing (Manual & Automatic), Lockbox, and Payment Matching
- Maintain Collections, Aging Reports, and Dunning Processes
- Strong understanding of ASC 606/IFRS 15 revenue recognition principles
- 5+ years of experience with Oracle Cloud Revenue Management, Receivables, and Intercompany modules
- Knowledge of AutoInvoice, Payment Processing, and Collections functionality
- Proficiency in SQL and data analysis for troubleshooting financial issues
- Friendly and dynamic work environment
- Ongoing training and development opportunities
- A variety of challenging projects to work on