Global Travel Expert
2 weeks ago
Qualifications and Skills
- Requires 1-3 years of experience in a similar role, preferably in a travel industry setting
- Proven ability to meet sales targets and exceed customer expectations
- Excellent understanding of global travel markets, including destinations, packages, and routes
- Strong negotiation and communication skills, with a focus on delivering exceptional customer service
- Ability to multitask, prioritize tasks, and work effectively under pressure
- Attention to detail and strong organizational skills, with a focus on maintaining accurate records and processing financial transactions efficiently
- Proficiency in using travel booking systems, software, and technologies to research and stay up-to-date with industry trends
Roles and Responsibilities
- Provide personalized travel advice and recommendations to clients, taking into account their preferences, budgets, and travel needs
- Book and arrange all aspects of travel, including flights, accommodations, tours, and transportation, while ensuring seamless and efficient customer experiences
- Research and stay current with industry trends, destinations, and regulations to deliver expert-level knowledge and guidance
- Handle booking cancellations, changes, and refunds in a timely and professional manner, ensuring customer satisfaction and loyalty
- Build and maintain strong relationships with travel suppliers to negotiate competitive pricing and availability, while ensuring the highest level of quality and service
- Process payments and maintain accurate records of financial transactions, adhering to company policies and procedures
- Provide exceptional customer service, addressing travel-related issues and emergencies in a timely and effective manner
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