Information Developer Expert

2 days ago


Bengaluru, Karnataka, India Equiniti Full time

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

As an Information Developer at Equiniti, you will collaborate with EUC teams, business subject matter experts, project managers, and other stakeholders to build relationships across the Group to fulfil documentation needs.

The ideal candidate is responsible for developing user guides, standard operating procedures, and governance documents in support of successful system or module implementations on a defined project.

Core Duties and Responsibilities:

  • Plan, develop, organize, write, and edit operational user guides and procedures.
  • Create operational user guides and procedures from multiple resources.
  • Develop operational user guides and procedures using required company branding standards.
  • Organize material and complete materials according to company standards.
  • Partner with Subject Matter Experts to ensure that operational user guides and procedures accurately reflect new processes.
  • Work closely with delivery teams using an Agile delivery methodology.
  • Design prototypes and iterate to full product features for any new EUC project undertaken by the innovation team.
  • Identify and deliver product and process improvements.
  • Own and develop relationships with a wide range of EQ stakeholders.

Competencies and Experience:

  • Proven experience working in a technical writing position.
  • Minimum 2-4 years' experience in technical writing / business analyst role.
  • Proficiency in MS Office (Outlook, Word, PowerPoint).
  • Experience in working with Canva, PowerBI, and other industry-leading BI tools.
  • Expert knowledge in Microsoft Visio application.
  • Basic understanding of technologies, such as VBA, Python, JavaScript, HTML5, and CSS3.
  • Excellent written and verbal communication skills.
  • Strong attention to detail.
  • Ability to translate high-level requirements into specific and meaningful development specifications.
  • Able to prioritize and manage time efficiently.
  • Excellent leadership and team building.
  • Able to analyse problems and strategize for better solutions.
  • Must be able to effectively read, write, and speak English.

With estimated salary ranges between £35,000 and £50,000 per annum, this opportunity offers a competitive compensation package, including comprehensive medical assurance cover, two-way cab transport, and up to 6 months of paid maternity leave. Additionally, you will have the opportunity to work closely with a wide range of stakeholders and contribute to improving product and process efficiency.



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