
Customer Care Specialist
3 days ago
We are seeking a highly skilled and dedicated professional to join our organization. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.
This role involves answering inbound calls from customers with inquiries related to medical billing, providing accurate and timely information to resolve customer issues, working closely with internal teams to ensure seamless process execution, and meeting productivity and quality standards.
- Frequent interaction with customers via phone
- Excellent problem-solving and analytical skills
- Ability to multitask and prioritize tasks
Requirements:
- Bachelor's degree or equivalent required; degree preferred
- Minimum 2 years of experience in customer service or a related field
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
Benefits:
- Free cab drop facility or reimbursement
- Paid time off
- Ongoing training and development opportunities
- A supportive and inclusive work environment
- Motivational bonus structure
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