
Senior Voice Over IP Engineer Position
1 day ago
Job Summary:
We are currently seeking an experienced VoIP communications engineer with strong hands-on experience in the design and implementation of Unified Communications as a Service (UCaaS) solutions. The ideal candidate will have a passion for delivering seamless customer experiences and excellent problem-solving skills.
Key Responsibilities:
- Design, install, configure, and troubleshoot UCaaS components including ICM, CVP, CUIC, Finesse, CCMP, VVB, and CUSP.
- Collaborate with cross-functional teams to design and implement efficient call flows and network architecture.
- Provide consulting and technical support to clients and internal stakeholders on voice over IP technology.
Must-Have Skills:
- Proven experience in designing and implementing voice over IP solutions.
- Strong communication and collaboration skills with the ability to work effectively in a team environment.
Requirements:
- 5-10 years of experience in VoIP engineering with a focus on UCaaS solutions.
- Basic knowledge of UCaaS components and call flows.
Additional Information:
- Preferred qualifications include experience with Cisco Contact Center Enterprise components and cloud-based UCaaS platforms.
- The ideal candidate will have a solid understanding of UCaaS architecture and be able to communicate complex technical concepts to both technical and non-technical stakeholders.
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