Operations Management Specialist
1 day ago
Our team seeks an experienced Operations Management Specialist to oversee the day-to-day housekeeping operations management and vendor partnerships. This role enforces quality assurance for cleanliness and ensures alignment with the Workspace Experience team to create Customer Delight.
About the RoleThe successful candidate will be responsible for:
- Assigning team members duties and inspecting work for conformance to prescribed standards of cleanliness;
- Maintaining clear, efficient communication and coordination with engineering and front-of-house teams;
- Scheduling cleaning projects and coordinating with vendors;
- Inventorizing cleaning supplies and ordering adequate stock;
- Ensuring proper key control procedures are utilised by staff.
- Inspect work performed by team members and ensure adherence to standards;
- Coordinate with vendors and investigate concerns regarding housekeeping services and equipment;
- Submit requests for repair and maintenance of cleaning equipment;
- Audit works completed by vendors with AMC contracts;
- Collaborate with the Workspace Experience team to ensure alignment in service delivery.
- Bachelor's degree or equivalent in Hotel Management, Business, or related field;
- 6+ years' experience in soft services/facilities/hotel housekeeping;
- Ability to adapt in a fast-paced working environment and meet changing client needs;
- Proficient in MS Office suite and excellent verbal and written communication skills;
- Previous experience leading teams.
What We Offer
A competitive compensation package, opportunities for growth and professional development, and a dynamic work environment that values innovation and teamwork.
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