
Senior Cybersecurity Specialist
3 days ago
A 3rd Line Network Security Engineer is required to manage and own support tickets for existing customer services. The engineer will design and implement changes as per client requirements.
They will work closely with the 2nd Line Service Desk team and Solution Delivery team to support customers and configuration tasks.
Key Responsibilities:- Manage and own support tickets for existing customer services.
- Design and implement changes as per client requirements.
- Work closely with 2nd Line Service Desk team and Solution Delivery team to support customers and configuration tasks.
- Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.
- In-depth knowledge of configuring and troubleshooting network security devices/protocols.
- Ability to troubleshoot and isolate faults to identify root causes and bring to resolution.
- Advanced knowledge of layer 2 and 3 protocols.
- Experience using firewalls such as Palo Alto, FortiGate, and Cisco ASA, including configuration and troubleshooting of access lists, NAT, IPSec, and SSL VPNs.
- Strong knowledge of OSPF and BGP in an ISP environment.
- Proficient in packet capture and interpretation.
- Familiarity with Cloud products such as Azure/AWS.
- Experience working in a Managed Service Provider Environment.
- Basic experience with network automation/programming such as Ansible/Python.
- Switching: Cisco, Meraki, Aruba, HP, Dell, Juniper.
- Wireless: Cisco, Meraki, Aruba.
- Security: Palo Alto, Prisma, Fortinet, Cisco ASA.
- SD-WAN: Citrix, Viptela, Meraki, Fortinet, Nuage.
- Cisco NAC ISE, SD-A/DNAC, DOT1x.
- Cisco Nexus 7xxx, 5xxx, 2xxx series.
The successful candidate will have the opportunity to work on challenging projects and develop their skills and expertise in network security.
Others:We are committed to providing a supportive and inclusive work environment that allows our employees to thrive and grow professionally.
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