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We are seeking a highly experienced and skilled Senior Business Analyst to assume key responsibilities in our team as a Lead/Deputy Manager. As the strategic bridge between business objectives and IT capabilities, you will identify process or system improvements to enhance quality and meet stakeholder expectations.
Job Description:In this role, you will act as a key liaison between business objectives and IT capabilities, identifying process or system improvements to enhance quality and meet stakeholder expectations. You will lead requirement-gathering sessions, workshops, and stakeholder interviews to capture clear and actionable business needs.
You will conduct deep-dive analysis to identify gaps and propose optimal solutions, ensuring alignment between business processes and IT initiatives. Additionally, you will develop detailed documentation including business requirements, user stories, use cases, and test cases with measurable acceptance criteria.
As a subject matter expert (SME), you will analyze change requests, evaluate impacts, and support informed decision-making across teams. Depending on the project, you may serve as Product Owner to align team direction with strategic business goals and prioritize backlog items.
You will guide teams through various delivery methodologies including Agile, Waterfall, and hybrid models to ensure timely and successful project execution. Furthermore, you will lead and support the testing lifecycle - from planning through execution and defect management - to ensure solution integrity and quality.
Mentor junior analysts and contribute to building internal knowledge, templates, and best practices. Facilitate or actively participate in Agile ceremonies, and may act as a Scrum Master in close collaboration with the Product Owner.
Collaborate with business development teams (BDG) during the pre-sales phase to define project scope and provide domain expertise.
Required Skills and Qualifications:- 7+ years of experience as a Business Analyst in the IT industry, with a strong background in managing complex and cross-functional projects.
- Expertise in gathering, analyzing, and translating business requirements into functional and technical deliverables.
- Proven ability to lead discovery sessions, facilitate meetings, and build consensus among diverse stakeholders.
- Proficient in Agile, Iterative, and Waterfall project methodologies.
- Exceptional communication and presentation skills, capable of engaging both technical and non-technical audiences.
- Highly organized, detail-oriented, and capable of managing multiple priorities simultaneously.
- Prior experience in Retail, eCommerce, and/or Banking, Financial Services, and Insurance (BFSI) domains is a strong advantage.
The ideal candidate will have 7+ years of experience as a Business Analyst in the IT industry, with a strong background in managing complex and cross-functional projects.
