UCCE Solutions Specialist

3 days ago


Aligarh, Uttar Pradesh, India beBeeUnifiedCommunications Full time ₹ 17,50,000 - ₹ 21,50,000
Job Opportunity

We are seeking an experienced Unified Communications professional to spearhead our team in Bangalore.

The ideal candidate will possess a strong technical background and expertise in Cisco Contact Center Enterprise components with a passion for delivering exceptional customer experiences.

  • Design, install, and configure UCCE components, including ICM, CVP, CUIC, Finesse, CCMP, VVB, and CUSP.
  • Collaborate with cross-functional teams to conceptualize and implement efficient call flows.
  • Provide expert consulting and technical support to clients and internal stakeholders.
  • Troubleshoot and resolve complex issues related to UCCE components and deployments.
  • Contribute to high-level architecture planning discussions and participate in solution design meetings.

Essential Skills:

  • Proven experience in designing and implementing UCCE solutions.
  • Excellent consulting skills with superior communication and presentation abilities.
  • Fundamental knowledge of UCCE components and call flow designs.

Beneficial Skills:

  • Advanced understanding of UCCE architecture.
  • In-depth knowledge of CVP deployment model call flows.


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