Customer Service Ambassador

24 hours ago

Surat, Gujarat, India beBeePharmaceutical Full time ₹ 24,00,000 - ₹ 40,00,000
Job Position Overview

The Front Office Executive will be the first point of contact for visitors and callers, representing the company with professionalism and courtesy. This role involves handling front desk operations, managing incoming calls, greeting guests, and providing administrative support to various departments.

Key Responsibilities:

  • Greet and welcome visitors and directors in a professional manner. Maintain the reception area to ensure it is clean, organized, and presentable.
  • Answer, screen, and forward incoming phone calls. Provide basic information about the company to callers and direct queries to the appropriate departments.
  • Maintain visitor logs and issue visitor passes. Inform relevant staff members about guest arrivals.
  • Handle incoming and outgoing correspondence (emails, couriers, letters). Assist in scheduling meetings and appointments. Support HR and admin teams with clerical tasks, data entry, and document filing.
  • Liaise with office staff to ensure smooth day-to-day operations. Assist in organizing company events and meetings when required.

Qualifications & Skills:

  • Graduate in any field.
  • Proven experience as a receptionist, front office representative, or similar role.
  • Proficient in MS Office (Word, Excel, Outlook).
  • Excellent communication skills (verbal and written).
  • Professional appearance and a positive attitude.
  • Strong organizational and multitasking abilities.

Our client is a trusted Pharmaceutical Company developing, manufacturing, and creating MEGA BRANDS leading in their respective therapy class. With PAN INDIA operations, they are engaged in marketing around 25 DERMA BRANDS. The company was established in 2003, focusing on improving the quality of life of those suffering from skin diseases.

Note: Kindly mail your CVs for further processing.

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